 ABOUT US
 Alan Johnson
Custom Pool Care was founded in 1989 by Alan
Johnson, who has been in the swimming pool service industry since 1978. Over the past 30 years, Alan hasworked
hands on in every aspect of the pool industry. Alan has his Certified
Pool Operator certification (C.P.O.), he has attended and completed classes
and workshops offered by the industries leading manufacturers. In addition
to attending classes, he has taught classes in water chemistry and pool
operation for management companies around the Dallas area. Alan has taken
college courses in Fluid Power to assure proper plumbing techniques in
new work and to troubleshoot/remedy improper plumbing at existing equipment
sites.
When
Alan started it was primarily as a pool repair and cleaning service company,
eventually growing into a full service, repair and remodel company. This
took years of hard work - growing from a one-man show, performing all
of the cleaning and repair jobs; learning how to set tile and brick, and
how to make concrete and plaster repairs. As the knowledge came, so did
employees and the company began to grow.
Mike Johnson
In
1991, Mike Johnson came on as a partner in the company. Mike has been
in the pool industry since 1986. Before joining Alan at Custom Pool Care,
Mike owned his own pool service and repair company. Mike has also worked
his way to where he is now by being out in the field and doing the work
himself. He has also attended classes and seminars sponsored by industry
manufacturers such as PENTAIR / LETRO (includes Pac Fab, Sta Rite); POLARIS / ZODIAC / JANDY (includes Teledyne Laars); DEL OZONE.
Mike is factory certified by JANDY INDUSTRIES & factory trained by PENTAIR, JANDY, & POLARIS.
To this day Mike and Alan can be found out at work sites, applying their
years of knowledge and experience for the benefit of the customers.
Custom
Pool Care prides itself on reliable, professional and quality workmanship.
This is due to the fact that all employees are well trained, with all
phases of the company having supervisors to route and oversee their department's
operations. All pool cleaners are hired as full time employees, trained
by the Service Department Supervisor and given a series of tests before
entering the field.
Office Staff
At
Custom Pool Care, we have a fully staffed office from 8:00 A.M.to 5:00
P.M. Monday - Friday with the message center checked on Saturdays. The
office is staffed by Kathy Johnson, who has been in the pool industry
for over 20 years and Sheri with 13 years of experience. Kathy is able to answer most pool related questions
that may come up. This is a huge advantage, as few service companies have
anyone with this experience in the office. All employees are equipped
with two-way radios, so should a problem arise the proper people can be
contacted and we can head off the problem quickly and efficiently.
Between
Mike, Alan and Kathy there is nearly 50 combined years of experience in
the pool service/repair industry. Most of our employees have been with
us for years and all supervisors started out as pool cleaners and worked
their way up to their current position.
Over the years other companies, including builders, have hired Custom
Pool Care to train their employees to clean pools, perform repairs and
troubleshoot problems. It is also common to receive calls from others
in the industry asking advice to help solve problems facing them. We are
proud that Custom Pool Care is thought of highly enough to have this kind
of respect in the industry.
In just the last few years we have been hired by firms and individuals
to finish work that was improperly performed, and have flown as far as
North Carolina to give advice on remodel work needed on commercial pools.
We do not make this a regular practice, since we are based and work in
north Dallas and surrounding areas. It is important to us to give our
regular and loyal customers first priority. |
